Calypso Software

Help Center

New and Potential Customers

About Calypso

What is the privacy policy concerning Calypso?

How does Calypso differ from Code Lab?

Purchasing Cozmo and Calypso

When will Calypso be available?

What do I need in order to use Calypso?

What does Calypso cost?

Can I Use an Xbox One or AmazonBasics Controller With Calypso?

Where can I purchase an Xbox controller?

Installing and Updating Calypso

How do I install Calypso on Windows?

How do I install Calypso on MacOS?

How do I update my copy of Calypso?

Is there a charge for Calypso updates?

Your Calypso License Key

Where do I get a license key?

Can I use my license key on multiple machines or different OSes?

How do I move my license from one machine to another?

What if can't deactivate my license on my old machine?

Running Calypso

How do I run Calypso for the first time?

Where can I find the list of keyboard shortcuts?

Where are my saved Calypso programs stored?


Connection Problems

Why can't Calypso find my Cozmo device?

Why am I getting "lost connection" errors?

Cozmo or Light Cubes Not Working

My Cozmo Is Dead/Broken/Acting Erratically

A Light Cube Doesn't Light Up Or Can't Be Found By Cozmo

Amazon Fire Tablet

My Fire tablet has started misbehaving.

Calypso cannot see my new Fire tablet

Miscellaneous Glitches

"Aww snap!" error in Google Chrome

Bad magic number

Calypso seems to be running very slowly

"OBSOLETE PROTOCOL" Message (Windows 7)

Release Notes

Recent Releases

Calypso 1.0.21 (November 15, 2023)

Calypso 1.0.19 (July 31, 2023)

Calypso 1.0.17 (January 2, 2023)

Calypso 1.0.15 (July 17, 2022)

Calypso 1.0.13 (February 4, 2022)

Calypso 1.0.11 (December 27, 2021)

Calypso 1.0.09 (July 5, 2021)

Calypso 1.0.07 (April 7, 2021)

Calypso 1.0.05 (November 14, 2020)

Calypso 1.0.03 (September 17, 2020)

Calypso 1.0.01 (May 28, 2020)

Calypso 0.9.07 (January 15, 2020)

Calypso 0.9.06 beta (August 1, 2019)

Calypso 0.9.05 (March 23, 2019)

Calypso 0.9.03 (January 13, 2019)

Calypso 0.9.01 (December 13, 2018)

Calypso 0.8.33 (August 22, 2018)

Calypso 0.8.31 (July 14, 2018)

Calypso 0.8.29 (June 27, 2018)

Calypso 0.8.27 (June 7, 2018)

Calypso 0.8.25 (March 30, 2018)

Calypso 0.8.23 (February 12, 2018)

Calypso 0.8.21 (January 7, 2018)

Calypso 0.8.19 (December, 2017)

Using Calypso


How do I print my own custom markers or ArUco markers on adhesive labels?